Skip to Content

Pricing

Prices in the open

Kavalo sells two things. Front Office is software you run yourself: start free, and from Autopilot up, AI does the work. Kavalo's services begin when you want people working with you, each at three levels of help.

Prices in US dollars, monthly wherever there is ongoing work. Not sure which fits? Book a free consultation.

Run it yourself

Front Office

Kavalo's self-serve product for the customer side of your business. You run it yourself, and from Autopilot up, AI does the work. Every plan uses the same equestrian, agriculture and ranching templates, and your site comes with you when you move up.

  • Self-serve

    Free

    $0

    A website from our industry templates, on a Kavalo web address.

    • Website of up to 5 pages
    • Hosting and security certificate
    • AI help desk
    • A small Kavalo credit on the site

    1 user. No minimum term.

    Start free
  • Self-serve

    Lite

    $9.99 a month

    Your website on your own web address.

    • Everything in Free
    • Your own web address
    • No Kavalo credit on the site
    • Contact form that emails you

    1 user. Month to month.

    Talk to us about Lite
  • Self-serve

    Basic

    $19.99 a month

    Take bookings and payments online.

    • Everything in Lite
    • Online booking calendar
    • Lead forms and surveys
    • Invoices and online payments
    • Blog and basic reports

    1 user. 14-day trial. Month to month.

    Talk to us about Basic
  • Self-serve

    Essentials

    $49 a month

    Customers, reminders and payments in one place.

    • Everything in Basic
    • Customer list and sales pipeline
    • Email and text reminders
    • Waivers, courses and memberships
    • Text-to-pay and a social media planner
    • Staff mobile app
    • Connects to QuickBooks

    2 users. 14-day trial. Month to month.

    Start a 14-day trial
  • Self-serve plus AI

    Autopilot

    $149 a month

    AI sets it up for your operation and answers your messages.

    • Everything in Essentials
    • Set up for your operation by AI from your survey
    • AI chat on your website, texts, Facebook and Instagram
    • Missed-call text back
    • Review requests sent automatically
    • 500 texts and 2,500 emails a month

    5 users. Month to month.

    Start Autopilot
  • Self-serve plus AI

    AI Ranch Hand

    $299 a month

    An AI phone that answers your calls day and night.

    • Everything in Autopilot
    • AI phone that answers your approved questions
    • 300 minutes a month, then $0.40 each
    • Safety calls go straight to a person on your team
    • Call summaries and transcripts in your customer list
    • Spanish $100 a month, once tested with you; AI follow-up on every lead $300 a month

    5 users. Month to month.

    Start AI Ranch Hand
  • Self-serve plus AI

    AI Ranch Hand Plus

    $599 a month

    More minutes, Spanish, AI follow-up and AI posts.

    • Everything in AI Ranch Hand
    • 750 minutes a month, then $0.35 each
    • Spanish on the AI phone, once tested with you
    • AI follow-up on every lead, from approved answers
    • AI social posts and blog articles from topics you approve
    • AI Google Business Profile posts and review replies
    • 1,000 texts and 5,000 emails a month

    10 users. Month to month.

    Talk to us about AI Ranch Hand Plus
Compare every Front Office feature
Front Office features by plan
What you get FreeLiteBasicEssentialsAutopilotAI Ranch HandAI Ranch Hand Plus
How it runs Self-serve Self-serve Self-serve Self-serve Self-serve plus AI Self-serve plus AI Self-serve plus AI
Monthly $0 $9.99 $19.99 $49 $149 $299 $599
Setup None None None; 14-day trial None; 14-day trial None None None
Users 1 1 1 2 5 5 10
Website from equestrian, agriculture and ranching templates Included Included Included Included Included Included Included
Hosting and security certificate Included Included Included Included Included Included Included
AI help desk Included Included Included Included Included Included Included
Your own web address Not included Included Included Included Included Included Included
No Kavalo credit on the site Not included Included Included Included Included Included Included
Contact form that emails you Not included Included Included Included Included Included Included
Online booking calendar Not included Not included Included Included Included Included Included
Lead forms and surveys Not included Not included Included Included Included Included Included
Invoices and online payments Not included Not included Included Included Included Included Included
Blog and basic reports Not included Not included Included Included Included Included Included
Customer list and sales pipeline Not included Not included Not included Included Included Included Included
Email and text reminders Not included Not included Not included Included Included Included Included
Waivers, courses and memberships Not included Not included Not included Included Included Included Included
Text-to-pay Not included Not included Not included Included Included Included Included
Social media planner Not included Not included Not included Included Included Included Included
Staff mobile app Not included Not included Not included Included Included Included Included
Connects to QuickBooks Not included Not included Not included Included Included Included Included
Set up for your operation by AI from your survey Not included Not included Not included Not included Included Included Included
AI chat on your website, texts, Facebook and Instagram Not included Not included Not included Not included Included Included Included
Missed-call text back Not included Not included Not included Not included Included Included Included
Review requests sent automatically Not included Not included Not included Not included Included Included Included
AI phone that answers your approved questions day and night Not included Not included Not included Not included Not included Included Included
Safety calls go straight to a person on your team Not included Not included Not included Not included Not included Included Included
Call summaries and transcripts in your customer list Not included Not included Not included Not included Not included Included Included
AI phone minutes included Not included Not included Not included Not included Not included 300 750
Extra AI phone minutes Not included Not included Not included Not included Not included $0.40 each $0.35 each
Spanish on the AI phone, once tested with you Not included Not included Not included Not included Not included $100 a month Included
AI follow-up on every lead, from approved answers Not included Not included Not included Not included Not included $300 a month Included
AI social posts and blog articles from topics you approve Not included Not included Not included Not included Not included Not included Included
AI Google Business Profile posts and review replies Not included Not included Not included Not included Not included Not included Included
Texts and emails included each month Not included Not included Pay as you go Pay as you go 500 and 2,500 500 and 2,500 1,000 and 5,000
Minimum term None Month to month Month to month Month to month Month to month Month to month Month to month

Extra locations are $75 a month. Texts, emails and minutes beyond the allowance bill at published usage rates, and texting registration fees pass through at cost.

Front Office has no plans with Kavalo people in them. When you want a person to set it up, change it or review it with you, buy prepaid hours or move up to one of Kavalo's services.

People working with you

Services, at three levels of help

Every Kavalo service comes at three levels. The level decides who does the work; the service decides which features you get. Each one starts with a free consultation, and your discovery questions arrive the moment you ask.

  1. Autopilot

    AI sets it up from our industry templates and runs it.

  2. Guided

    AI does the work and a Kavalo person reviews it, with set hours each month.

  3. Dedicated

    A named engineer builds and runs it with you.

What each level includes
What each level of help includes
What you get AutopilotGuidedDedicated
Setup from Kavalo's equestrian, agriculture and ranching templates Included Included Included
AI help desk for your team, day or night Included Included Included
Monitoring, backups and updates handled for you Included Included Included
Updates tested on a copy before they go live Included Included Included
A Kavalo person reviews the AI's work Not included Included Included
Workflows set up around how you work Not included Included Included
Changes made for you each month Not included Set hours More hours
Monthly report and check-in Not included Included Included
A named engineer who knows your operation Not included Not included Included
Custom features and integrations built for you Not included Not included Included
Upgrades planned and done for you Not included Not included Included
Quarterly planning review Not included Not included Included
Help from a person $175 an hour when you need it Next business day Within 4 business hours; 1 hour when down
Typical minimum term Month to month 6 months 12 months

Some services differ, and each service below shows its own. A person's time lists at $175 an hour or $1,400 a day.

Operations

The whole business in one system, hosted by Kavalo, with no per-user license.

About Operations
Everything in Operations
Operations by level
What you get AutopilotGuidedDedicated
Users included 10 25 50
Set up from Kavalo's industry templates Included Included Included
Your spreadsheets and records imported, counts checked Included Included Included
Hosting, backups, monitoring and security updates Included Included Included
AI help desk for your team Included Included Included
Recorded training videos Included Included Included
Workflows set up around how you work Not included Included Included
Live training by role Not included Included Included
30 days of hands-on help after launch Not included Included Included
Changes made for you each month Not included 4 hours 12 hours
Monthly check-in Not included Included Included
A named engineer Not included Not included Included
Custom features and integrations Not included Not included Included
Version upgrades done for you Not included Not included Included
Quarterly planning review Not included Not included Included
Help from a person $175 an hour when you need it Next business day Within 4 business hours; 1 hour when down
Minimum term 3 months, then month to month 6 months 12 months

Horse, herd and grazing records, boarding billing with per-horse extras, stock for feed, tack, supplies and beef cuts, selling by weight with cut sheets and hanging weight billing, point of sale, purchasing, staff tasks, a customer portal and several companies in one system.

Each extra location or company is $200 a month. Logins for your customers and boarders are free. Your books can stay in QuickBooks.

Operations Plus

Operations, plus full accounting, rental, field service and more, on a per-user license.

About Operations Plus
Everything in Operations Plus
Operations Plus by level
What you get AutopilotGuidedDedicated
Everything in Operations at the same level Included Included Included
Full accounting: ledger, bank reconciliation, financial statements Included Included Included
Equipment rental Included Included Included
Field service scheduling Included Included Included
Staff shift planning Included Included Included
E-signature for contracts Included Included Included
Social media planner and staff mobile app Included Included Included
Build your own screens and fields Included Included Included

The software maker bills its license to you directly: about $61 a user a month, plus about $58 a month for hosting. Staff records without a full login can add about $8.90 a month each.

AI phone

Answers the calls you cannot take, and a person can take over at any time.

About AI phone
Everything in AI phone
AI phone by level
What you get AutopilotGuidedDedicated
Minutes included 300 750 Billed at cost by the phone and AI providers
Extra minutes $0.40 each $0.35 each At cost
Answers your approved questions day and night Included Included Included
Takes inquiries and texts booking links Included Included Included
Call summaries and transcripts in your system Included Included Included
Safety calls go straight to a person Included Included Included
Tells callers they are talking to an assistant Included Included Included
Checks live availability Not included Included Included
Writes booking requests and callback tasks into your system Not included Included Included
Warm transfer to your staff Not included Included Included
A person reviews transcripts Not included Weekly Weekly; every call on Standard
Tuning by a person Not included 1 hour a month Monthly; weekly on Standard
Spanish, once tested with you $100 a month $100 a month Included
Holds reservations and sends deposit links Not included Not included Included
Several locations Not included Not included Included
Follow-up calls to callers who asked for one Not included Not included Included
Phone, AI and recording accounts in your name Not included Not included Included
1-hour response around the clock Not included Not included Standard
Minimum term Month to month 6 months 6 months, then month to month

On Front Office, the AI phone comes built into AI Ranch Hand and AI Ranch Hand Plus.

Spanish is switched on after a test call in Spanish passes with you; until then the AI phone answers in English.

Websites

Every site starts from our industry templates; a designed site starts at $3,500 or $350 a month.

About Websites
Everything in Websites
Websites by level
What you get AutopilotGuidedDedicated
Pages 5 to 8 Up to 15 As scoped
Equestrian, agriculture and ranching templates Included Included Included
Hosting, security certificate and your own web address Included Included Included
Edit it yourself Included Included Included
Built by AI from your survey Included Not included Not included
Designed and written with you by a person Not included Included Included
Booking and inquiry forms connected to your system Included Included Included
Quote flows Not included Included Included
Backups, speed and link checks Included Included Included
Edits by AI on request Included Included Included
Changes by a person each month Not included 1 hour 3 hours
Customer portals Not included Not included Included
3D and interactive features Not included Not included Included
Custom integrations Not included Not included Included

A free website on a Kavalo web address, and Lite at $9.99 a month on your own, come with Front Office. Domains, paid fonts, photos and ads are billed separately.

Consulting

Start with a free Starting Plan; paid discovery counts toward your setup or build.

About Consulting
Everything in Consulting
Consulting by level
What you get Starting PlanSystems SnapshotDiscovery Sprint
Online survey about your operation Included Included Included
Written starting plan and recommended package Included Included Included
Process map of how work moves today Not included Included Included
Review of the software you use now Not included Included Included
Prioritized roadmap Not included Included Included
60-minute call and walk-through Not included Included Included
Interviews with your staff Not included Not included Included
On-site day if you want one Not included Not included Included
Data and integration assessment Not included Not included Included
Fixed price for the build Not included Not included Included
Fee counts toward setup or build within 60 days Not included Included Included

Advice outside a project uses prepaid blocks: 10 hours for $1,650 or 20 for $3,100.

Support for systems we did not set up

Plans Kavalo runs already include support; these cover systems you run yourself.

About Support for systems we did not set up
Everything in Support for systems we did not set up
Support for systems we did not set up by level
What you get AutopilotGuidedDedicated
AI help desk trained on your system Included Included Included
Automated checks on automations, integrations and backups Included Included Included
Alerts when something breaks Included Included Included
Monthly health report Included Included Included
Hours from a person each month Not included 5 12
Releases tested on a copy first Not included Included Included
Monthly improvement note Not included Included Included
A named engineer Not included Not included Included
Quarterly review and upgrade planning Not included Not included Included
Help from a person $175 an hour when you need it Next business day Within 4 business hours; 1 hour when down

Prepaid hours: 10 for $1,650 or 20 for $3,100, good for 12 months. Emergencies outside business hours bill at 1.5 times the rate.

Engineer on site

A Kavalo engineer works inside your operation: a fixed first deployment, then 2, 4 or 8 days a month.

About Engineer on site
Everything in Engineer on site
Engineer on site by level
What you get 2 days a month4 days a month8 days a month
Mix of on-site and remote days Included Included Included
Changes shipped and tested on a copy first Included Included Included
Backlog in your order of priority Included Included Included
Weekly note and monthly report Included Included Included
Code and handover notes stay yours Included Included Included

First deployment: 1 week for $7,500 or 2 weeks for $14,000, fixed price, invoiced by milestone. The monthly engineer has a 3-month minimum, then 30 days' notice. Travel at cost.

Compare

Which system fits

Front Office runs the customer side, Operations runs the whole business in one system, and Operations Plus adds full accounting and specialist tools. All three are shown at the Autopilot level, and the AI phone works with each.

Front Office, Operations and Operations Plus, feature by feature
Front Office, Operations and Operations Plus compared
Feature Front OfficeOperationsOperations Plus
Website Included Included Included
Online booking and scheduling Included Included Included
Customer list and sales pipeline Included Included Included
Email and text reminders Included Included Included
Review requests Included Included Included
Invoices, online payments and recurring billing Included Included Included
Digital waivers Included Included Included
Online courses Included Included Included
AI chat on your website Included Included Included
AI help desk for your team Included Included Included
Reports and dashboards Included Included Included
Texts, Facebook and Instagram messages in one inbox Included Not included Not included
Missed-call text back Included Not included Not included
Social media planner Included Not included Included
Staff mobile app Included Not included Included
Horse, herd and grazing records Not included Included Included
Boarding billing with per-horse extras Not included Included Included
Stock for feed, tack, supplies and beef cuts Not included Included Included
Sell by weight, cut sheets and hanging weight billing Not included Included Included
Point of sale for a store or market stand Not included Included Included
Purchasing and vendor bills Not included Included Included
Staff tasks and projects Not included Included Included
Customer portal for invoices and orders Not included Included Included
Several companies in one system Not included Included Included
Full accounting: ledger, bank reconciliation, financial statements Not included Not included Included
Equipment rental Not included Not included Included
Field service scheduling Not included Not included Included
Staff shift planning Not included Not included Included
E-signature for contracts Not included Not included Included
Build your own screens and fields Not included Not included Included
Your books Connects to QuickBooks Connects to QuickBooks Built in
Users included 5 10 to 50 by level 10 to 50 by level
Per-user software license None None About $61 a user a month, plus about $58 a month hosting
From Free website; Autopilot $149 a month $500 a month $500 a month plus license

Add-ons

Add-ons attach to any plan.

Add-ons and their prices
Add-onPrice
AI sales follow-up: one next step for every lead, follow-ups only from approved answers, daily cap$300 a month; included in AI Ranch Hand Plus
Extra Front Office location$75 a month
Extra Operations location or company$200 a month
Spanish for the AI phone, once a test call in Spanish passes with you$100 a month; included in AI Ranch Hand Plus
Extra phone number$10 a month
Off-season pause, up to 4 months a year30% of the monthly fee; your data kept, AI paused

Bundles and terms

Pay yearly
Two months free.
Bundles
AI Ranch Hand is the Front Office level with the AI phone built in, $50 less than Autopilot plus a separate AI phone. A second service is 10% off the smaller of the two.
Minimum terms
Front Office plans and service Autopilot levels are month to month (Operations Autopilot has a 3-month minimum). Guided is 6 months, Dedicated 12 months, and the $0 down website 24 months. AI phone Dedicated runs 6 months, and the engineer on site has a 3-month minimum.
Setup
Autopilot setup is paid at signup. Guided and Dedicated: half at signing, half at go-live. Setups over $2,000 can be spread over 12 months on a 12-month term.
Credits
Snapshot and Sprint fees count toward setup or build within 60 days. Moving from Front Office to Operations credits your last 3 months of Front Office fees toward setup.
Usage
Plans include texts, emails and minutes; extra use bills at published rates. Dedicated AI phone plans run on accounts in your name, billed at cost.
Founding clients
The first 5 clients on each system get 20% off the monthly fee for 12 months, in exchange for a case study and a reference.
People time
$175 an hour or $1,400 a day; emergencies outside business hours at 1.5 times; travel at cost.
Nothing is unlimited
Every plan says what it includes.

What happens when you book a free consultation

  1. 01

    You tell us what you want to build

    The option you picked, your kind of operation and your goals, in a two-minute form.

  2. 02

    Your questions arrive right away

    A discovery survey written for that option, your operation and what you hope to build, by email at once.

  3. 03

    You talk with Zachary

    45 minutes by video with Zachary Leyden, Kavalo's founder, at a time you pick. Free, and the aim is a clear next step.