White Glove
White Glove: we set it up and run it with you
Front Office is built to run on your own. White Glove is for when you would rather hand it over: Kavalo people set up your system with you, move your records over, train your team and keep improving it every month. When you need more than the customer side, we bring the whole operation into one system.
The consultation is free and with the founder. White Glove prices are published on the pricing page.
Photo: U.S. Department of Agriculture
On your own, or White Glove
The same system, with people doing the work
Start on your own with Front Office and hand it over later, or start with White Glove from day one. The consultation starts from whatever you run today.
| Front Office | White Glove | |
|---|---|---|
| Who sets it up | You, from a template for your kind of operation | Kavalo people, with you, and they keep improving it |
| How you start | Pick a plan and pay by card | A free consultation, then a written scope you sign off |
| What it covers | Website, booking, customer list, texts and email, AI on the higher plans | Front Office set up for you, or the whole operation in one system: horse and herd records, statements, stock, orders and more |
| Price | From $2 a month | By level of help: White Glove prices |
| Term | Month to month | By level of help, shown with each price |
Two levels of White Glove
Choose how much of it we do
Every Kavalo service comes at three levels of help. At the AI-run level, AI does the work, with a person by the hour when you need one. The two levels with people working on it every month are White Glove.
What White Glove covers
Five ways we work with you, one system underneath
Most White Glove work starts with a business systems discovery or a first deployment of an engineer. What comes after depends on what they find.
01 Forward deployed engineering
Embed
An engineer works inside your operation for a fixed first deployment: learns how the day really runs, fixes what is in the way and ships changes every week. After that, a set number of days each month if you want them.
- On site
- Weekly changes
- Written outcome
- Monthly engineer
02 Consulting
Think
Discovery and advice before anything is bought or built: how work moves today, which software to keep, and a roadmap in the order that pays back first.
- Discovery
- Process maps
- Software review
- Roadmap
03 Setup and implementation
Build
One system for customers, scheduling, sales, stock, crews and the books, set up around how you work. What the standard apps do not cover is built to be maintained and connected to the tools you keep.
- Implementation
- Custom development
- Integrations
- Data migration
04 Voice AI
Answer
An assistant for the calls you cannot take. It says it is automated, answers only what you approve and turns every call into a record your team can act on.
- After-hours calls
- Service requests
- Callbacks
- Handoff to a person
05 Websites and digital experiences
Show
Websites and customer-facing tools that feed the same system: bookings, quotes and requests arrive as records, not emails to retype. This site, its calculators and its 3D models are our own work.
- Websites
- Booking and quote flows
- Customer portals
- 3D and interactive
After launch, support and ongoing improvement keep the system current, and add-ons let it grow with you.
How White Glove works
A clear path to a system your team runs on its own
Most of what we change happens somewhere like this: a desk in the farm office, the board in the barn aisle, the cab of a ranch pickup. An engineer starts there, with how the work moves today.
Discover
How work moves today, where it gets stuck, what must keep working.
Design
A written scope with deliverables, exclusions and acceptance criteria.
Build
Configuration first, then data, integrations and only the custom work that earns its place.
Train and launch
Your team tests with real scenarios, learns the system and goes live with us beside them.
Support
Questions answered, upgrades handled and improvements agreed as you grow.
Read the full process, including how changes to scope are handled
Premium, sized for smaller operations
How AI keeps White Glove affordable
Systems like these once took a team of specialists and a budget only large companies had. We use AI for the repetitive part of the build, so an engineer's time goes to the decisions that need one, and the price fits a smaller operation.
AI does the repetitive work
Drafting the setup from the discovery notes, writing code and the tests that check it, moving records out of spreadsheets, and writing the guides your team learns from.
Tested before it goes live
Every update we make is tried on a copy of your system first. With Guided or Dedicated help, a person at Kavalo also reviews the AI's work. AI speeds up the work. It decides nothing about your money, your customers or your animals.
Sized for small operations
Fewer hours of repetitive work means a smaller bill. That is how a farrier with one truck, a practice with two vets, a family ranch or a barn with a handful of staff can have the kind of connected system that once made sense only for large companies.
Start with a conversation
The free consultation is about how your operation runs today and where it hurts. The goal is a clear next step, whether that is White Glove, a Front Office plan you run yourself, or neither.